Privacy Policy

Last updated: February 2026

1. Overview

This Privacy Policy explains how we collect, use, and protect information when you use our livestream viewing App. This Policy complies with global privacy laws including GDPR and CCPA.

2. Information We Collect

Information you provide: account details, email, password, optional profile info, and support messages.

Payment information: processed securely by third-party providers; we do not store full card numbers.

Automatically collected: device info, usage data, IP address, timestamps, crash logs, and location data (if permitted).

3. How We Use Information

We use information to operate the App, process payments, personalize content, improve performance, communicate updates, and prevent fraud.

4. How We Share Information

We may share information with payment processors, hosting providers, analytics vendors, and legal authorities when required. We do not sell personal information.

5. Data Retention

We retain information only as long as necessary to operate the App and comply with legal obligations.

6. Data Security

We use administrative, technical, and physical safeguards to protect your data, but no method is completely secure.

7. Children's Privacy

The App is not intended for users under 13. We do not knowingly collect information from children.

8. GDPR Rights (EU/EEA Users)

EU users may request access, correction, deletion, restriction, portability, or withdrawal of consent. Email support@lookawho.com to submit a request.

9. International Transfers

Your data may be transferred to the United States. We use appropriate safeguards such as Standard Contractual Clauses.

10. CCPA Rights (California Users)

California users may request access, deletion, correction, and information about data sharing. We do not sell or share personal information for advertising.

11. Your Choices

You may update your account, disable location access, or unsubscribe from non-essential emails at any time.

12. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the App means you accept the updated Policy.

13. Contact

Email: support@lookawho.com